Membership Manager for Africa (m-f-d)

The Mission

FSC works to take care of our forests and those who rely on them: by protecting plant and animal species, Indigenous Peoples’ rights, forest workers’ safety, and much more. We achieve this through FSC certification, ensuring forests around the world are responsibly managed. For more information on FSC, visit our website at www.fsc.org. 

To effectively meet the challenge of protecting the world’s forests, we are committed to ensuring we have the world’s most skilled people working with us. This commitment extends to everyone that works in FSC around the world: from those that lead the design of policies and standards, to those that roll out those same policies and standards on the ground, and to those that provide us with backbone to do our work. 

We are looking for an engaged Regional FSC Membership Manager for Africa, who brings solid expertise and a passion for FSC’s mission, to work in the region to strength membership engagement and to build and maintain relationships with potential new and current members. 

The Scope 

To lead FSC International membership development and engagement in Africa. 
Based on a solid knowledge of the region, the selected candidate will contribute to the development and implementation of a regional membership engagement and development plan for the recruitment, maintenance, and engagement of international members. 

Main Roles and Responsibilities 

• To develop and lead FSC membership in the region. 
• To analyse the membership in the region to identify the gaps in the chamber and geographical distribution. 
• To identify potential members to strengthen FSC mission in the region. 
• To recruit new members and retain existing ones. 
• To create and implement outreach strategies to expand FSC International membership base in the region.  
• To create and implement strategies to achieve high-quality standards of member service. 
• To keep members updated on all key FSC processes and key membership topics. 
• To inform and train members in the region as necessary. 
• To develop an engagement plan to increase and diversify the participation of members from the different chambers. 

Qualifications, Experience and Skills 

Education and Training: 

University degree in a relevant field such as Business Administration, International Relations, Communications, Social Sciences, etc. 
 

Work Experience, Stye and Skills: 

• More than 5 years of demonstrated professional experience, with at least two years in a role with relevant outreach and stakeholder relations and development. 
• Experience in working with international organizations and international project teams and network partners. 
• Strong interpersonal and communication skills in English and French.   
• Service and solution-oriented attitude to work. 
• Collaborative working style and team building skills. 
• Strong networking skills.
• Ability to work well as a member of a multi-cultural, inter-disciplinary global team. 

Communication Skills & Languages: 

• Very good verbal and written communication skills. 
• Fluency in English and French (spoken and written).
• Fluency in another language from the region is an asset. 

Computer Skills: 

• Very good skills in the use of standard software packages (MS Office). 
• Customer Relations Management (CRM) systems, for example Salesforce and/or Dynamics. 

Terms and Conditions 

• Location: Gabon, South Africa or Nairobi. 
• Working Hours: Full-time (40 hours per week). 
• Starting Date: As soon as possible. 
• Duration of Consultancy agreement: 2 years (extension possible, subject to satisfactory performance). 
• Travel: Some travel is required within the region. 

How to Apply

• Please apply via our website by submitting your CV in English.
• Please do not send any photos of yourself.
• The deadline for applications is 19 May 2023.

We will confirm receipt of your application. However, only candidates shortlisted for an interview will be further contacted and will receive notice of the outcome of the selection process. Should you not receive a confirmation of receipt please check your spam filter and if you cannot find it there contact us at recruitment@fsc.org

For FSC, inclusiveness and diversity are important values. As such, we welcome and encourage applications from all backgrounds and are entirely committed to consider all qualified applicants regardless of race, gender, sexual orientation, religion, ethnicity, age and disability.  

Please be informed, that by applying for this position you automatically accept our Data Protection Information on processing your personal data.

We are looking forward to your application!