August 2020

Based on progress reports received against the preliminary conditions set, FSC will continue to work with Korindo towards a Roadmap process. In addition to previously reported conditions Korindo confirmed to adhere to, Korindo has demonstrated making progress towards achieving the following goals:

  • Ceasing the use of conversion timber in supply chains by the end of September 2020
  • Working towards full FSC certification of 600,000 hectares of forest in Indonesia by 31 December 2023
  • Implementation of a grievance mechanism in 2020 and planning for robust peer-review in 2021
  • Commitment to and implementation of Free, Prior and Informed Consent (FPIC) training in the operations in 2020, with an evaluation of its effectiveness planned for 2021
  • Appointment of independent mediating party to support dialogue and conflict resolution with communities in 2020
  • Continued moratorium on conversion

Korindo will report against progress made on all aspects included in the Preliminary conditions. Independent 3rd party verifiers will validate progress during the process. These will form the basis of further public updates from FSC on progress made.

Furthermore, we understand from Korindo that the company has a strict policy of not taking any punitive measures against villagers who have voiced or voice criticism against the company. We expect Korindo to continue this policy.

The FSC International Board will continue to receive progress updates in view of assuring a credible timebound and independently verified process is in place and visible progress is made against the commitments set. Should this be jeopardized at any stage in the process and corrective action not occur, the possibility of a decision to maintain association or to disassociate remain on the table in light of protecting FSC’s reputation and credibility handling the case.

June 2020

New allegation of traditional and human rights violations raised with the death of an Indigenous Papuan man at a palm oil plantation owned by Korindo. FSC is concerned with the allegations and has suggested Korindo to not only depend on the formal investigations that are happening, but also appoint an independent 3rd party to evaluate the allegations in-depth and provide recommendations for improvement to be implemented as preventative measures. FSC has also strongly recommended Korindo to work with an independent professional conflict mediation entity to support improved dialogue between all stakeholders. The company agrees to this. In addition, the company is to provide access to remedy for affected parties.

The FSC International board of directors will review progress made by Korindo over the past year and will discuss further actions proposed at the August 2020 Board meeting.

November 2019

FSC defines the improvement measures Korindo must successfully achieve to keep their FSC certification. Learn more here

June 2019

FSC Board of Directors decides to maintain association with Korindo dependent on Korindo’s complying with strict requirements towards social and environmental reparations and remedy. Read the FSC statement here to learn more about this decision.

March 2019

Additional expert social and environmental analysis has been concluded.

August 2018

FSC Board discusses the case at their meeting in Bonn and concludes that an additional expert analysis needs to be conducted prior for a decision on the case to be taken. See the FSC statement here.

July 2018

Submission of the complaints panel investigation report with a recommendation (and quality assessment) to the FSC Board of Directors.

November-December 2017

Complaints panel conducts a field visit in Indonesia. The panel interviews key stakeholders in Jakarta and Papua and visits Korindo Group operations and surrounding communities in Papua.

September 2017

Complaints panel is established and investigation begins.

Independent Investigation Reports

  1. In investigating Policy for Association complaints, FSC International commissions an independent complaints panel to impartially investigate allegations raised in the complaint. In Korindo’s case, additional to the complaints panel report, the FSC International board determined that additional environmental and social analyses were needed.

    The investigation reports are commissioned by FSC, but do not necessarily express FSC’s opinion about the case. They were all considered in the FSC International Board decision, which was to maintain association with Korindo due to the realisation that the company is committed to cooperate with FSC and other stakeholders to achieve significant improvement in its performance.


    To learn more about the FSC International Board’s decision please read the FSC public statement here. To learn more about Korindo’s commitment to improved performance together with FSC please click here.


    Due to a disagreement with Korindo, the original complaints panel report is not available, but a summarized overview of the investigation findings can be found here. Public versions of the two additional reports of social and environmental analyses are available for download below.


    The disagreement with Korindo is very much about what happened in Korindo’s concessions. From FSC’s perspective, based on a lot of the information in the investigation reports, it is clear that Korindo’s environmental and social performance did not meet FSC’s requirements. We have noted, as is also stated in the investigation reports, that Korindo have implemented important and comprehensive social programmes in Papua and other parts of Indonesia. At the same time, however, we see evidence of poor performance leading to social and environmental damage.


    Based on clear indications from Korindo of commitment to significant improvement of performance, FSC has chosen to collaborate with Korindo in a comprehensive set of efforts towards responsible forest management and provision of remedy for environmental and social damage.


    At the same time, we believe it is important that interested stakeholders have access to the conclusions of the investigations that were undertaken as part of the management of the complaint raised by Mighty Earth.


    Given that Korindo contest some of the findings of the investigation reports, we have also agreed to give Korindo the opportunity to respond to the criticism. Korindo’s responses can be found here.

Korindo Group Additional Environmental Analysis by FSC International
PDF, Size: 9.64MB
Korindo Group Additional Social Analysis by FSC International
PDF, Size: 799.89KB
Overview of findings complaints panel investigation Korindo
PDF, Size: 212.19KB

Frequently Asked Questions (FAQs) About the Case

  1. Why did the FSC Board of Directors not take a decision on the Korindo case at their meeting in August 2018?

    After in depth discussions, the FSC Board (BoD) concluded that further clarifications and information were needed - in relation to particular points - prior for the BoD to be able to come to a decision on the case.

    For that reason it was decided that an additional expert analysis to clarify these points must be conducted, and that the decision on the case shall be postponed until the results of this additional analysis are available.

  2. Why is an additional analysis required prior for a decision on the case to be taken?

    This additional analysis will enable the BoD to take a fair and comprehensive decision on the case based on solid grounds and complete information.

    This is in line with the principles of fairness and impartiality which the FSC Dispute Resolution is based on.

Related Documents

FSC statement Korindo 5 November 2019
PDF, Size: 168.82KB
FSC Statement - FSC imposes strong measures for improvement on Korindo
PDF, Size: 188.56KB
FSC Statement on Korindo Case 14 May 2019
PDF, Size: 224.57KB
FSC Statement on Korindo Case September 2018
PDF, Size: 230.05KB
FSC Statement Accepting Complaint against Korindo
PDF, Size: 309.72KB