This document describes the process that FSC adopts to ensure a timely, independent and effective resolution of Policy for Association complaints submitted by FSC stakeholders. These are complaints against organizations associated with FSC about their compliance with FSC-POL-01-004, the Policy for the Association of Organizations with FSC.

Documents

[en] FSC-PRO-01-009 (V3-0) PROCESSING POLICY FOR ASSOCIATION COMPLAINTS IN THE FSC® CERTIFICATION SCHEME

[es] FSC-PRO-01-009 (V3-0) ES EL PROCESAMIENTO DE QUEJAS SOBRE LA POLITICA PARA LA ASOCIACION EN EL SISTEMA DE CERTIFICACION FSC®