Start date
End date

Disputes procedures in FSC






Saija Hotti

Start Date

1 November 2019


Processing of Policy for Association complaints in the FSC-certification system.

Objective (s)

To ensure a simplified, timely, independent and effective resolution of Policy for Association complaints.

Technical Working Group Members

Fernanda Rodrigues, Individual, Brazil

Gerrit Marais, Individual, South Africa

Tom Kerr, Individual, United States

Related Processes

Related ongoing processes:

Application Form_TWG_Dispute System.docx
DOCX, Size: 954.09KB
Terms of Reference_Technical Working Group for Dispute System Change_Approved.pdf
PDF, Size: 368.45KB


A summary of steps taken and outcomes in the process to date.

September 2020

Procedure reviewed by Policy and Standards Committee (PSC)

July 2020

60 day consultation period is closed

June 2020

Two webinars on the public consultation concluded. To view the recordings please register and stream the webinar presentation here

May 2020

The Public Consultation on FSC-PRO-01-009 Processing Policy for Association Complaints is now open through July 26, 2020. Stakeholders may contribute to the consultation through the FSC Consultation Platform in either English or Spanish.

Interested participants are invited to register for one of the informational Q&A webinars on the draft procedure here:

Please note both webinars will cover the same topics and recordings will be made available.

April 2020

The Consultative Forum for the revision of disputes handling at FSC is open. To participate submit your information here. To learn more check out the News Item here

March 2020

FSC International Board of Directors agrees to include general complaints and appeals in the revision process of Processing Policy for Association complaints. 

January 2020

Technical Working Group established